Privacy Policy
Last updated: August 8, 2025
At AppDeck, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our client portal platform. Please read this privacy policy carefully.
1. Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name and contact information (email address, phone number)
- Account credentials (username and password)
- Company information (company name, size, industry)
- Billing information (credit card details, billing address)
- Workspace connection details (e.g., SmartSuite, Airtable, Notion)
- Communication preferences
Automatically Collected Information
When you use AppDeck, we automatically collect certain information, including:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, features used, time spent)
- Log data (access times, error logs, referral URLs)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the collected information for various purposes:
- To provide, maintain, and improve our services
- To process transactions and send billing information
- To send administrative information and updates
- To respond to your comments, questions, and support requests
- To monitor and analyze usage patterns and trends
- To detect, prevent, and address technical issues
- To protect against fraudulent or illegal activity
- To personalize your experience and deliver targeted content
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your information in the following situations:
- Service Providers: With third-party vendors who perform services on our behalf
- Legal Requirements: When required by law or to respond to legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: With your explicit consent for specific purposes
- Aggregated Data: We may share anonymized, aggregated data publicly
4. Data Security
We implement industry-standard security measures to protect your information:
- SSL/TLS encryption for data in transit
- AES-256 encryption for data at rest
- Regular security audits and penetration testing
- Access controls and authentication mechanisms
- Employee training on data protection
- Incident response procedures
5. Your Rights and Choices
You have certain rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a structured format
- Opt-out: Unsubscribe from marketing communications
- Restriction: Limit how we process your data
6. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings. For more information, see our Cookie Policy.
7. Children's Privacy
AppDeck is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers in compliance with applicable laws.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: privacy@appdeck.com
- Address: AppDeck, Inc.
123 Business Street
San Francisco, CA 94105 - Phone: 1-800-APPDECK