Frequently Asked Questions
Find answers to common questions about AppDeck portal software.
What is AppDeck?
AppDeck is a portal software platform for mid-market companies. At GA we ship three products from one workspace: Investor Data Rooms for fundraises, Board Portals for governance, and Executive Dashboards for live KPIs. Additional portal types are on the roadmap as customer demand validates. Connect your tools and launch in minutes.
What types of portals can I build?
At GA, AppDeck ships three core products: Investor Data Room, Board Portal, and Executive Dashboard. Additional portal types — Client, Vendor, Customer, Membership, Donor, Alumni, Shareholder, Project, and Team Portals — are on the roadmap and ship as customer demand validates them. Tell us in your demo request which portal type matters most for your stakeholders and we will prioritize.
Which tools does AppDeck integrate with?
Our integration roadmap is driven by early-access customer demand. We plan to support common CRM, accounting, analytics, and collaboration tools, along with API, webhooks, and Zapier for custom integrations. Tell us your must-haves in your demo request.
How quickly can I set up a portal?
Most teams have their first portal live in under 30 minutes. Choose a portal type, connect your tools, customize your branding, and invite stakeholders.
Can I customize the portal with my branding?
Yes! Full white-label customization including your logo, brand colors, custom domain, and custom CSS. Portals look like your own platform — no AppDeck branding visible to stakeholders.
What counts as an "external user"?
External users are stakeholders who access your portals — board members, clients, vendors, investors, members, donors, or any other portal visitor. Your internal team members don't count toward this limit.
How secure is AppDeck?
Security is foundational to how we are building AppDeck. The platform uses AES-256 encryption at rest, TLS 1.3 in transit, granular permissions, 2FA, and SSO/SAML. We are designing for SOC 2 Type II audit readiness ahead of enterprise rollout. See our security approach at /security for details.
Can stakeholders upload files and communicate through the portal?
Yes! Stakeholders can upload files, comment on documents, submit forms, and communicate through the portal. All activity is tracked with timestamps and audit trails.
Is there a free trial?
Yes! All plans include a early access with no credit card required. Test all features with full access to every portal type.
Do you offer nonprofit or education pricing?
Yes! We offer special pricing for nonprofits, educational institutions, and community organizations. Contact us for details.
Still have questions?
Our team is here to help you find the right portal solution.
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