Frequently Asked Questions
Find answers to common questions about AppDeck portal software.
What is AppDeck?
AppDeck is a portal software platform that lets you build 12 types of secure, white-labeled portals — for clients, vendors, boards, investors, customers, members, donors, alumni, shareholders, projects, teams, and executives. Connect your existing tools and launch in 30 minutes.
What types of portals can I build?
AppDeck supports 12 portal types: Board Portal, Client Portal, Vendor Portal, Customer Portal, Executive Dashboard, Investor Data Room, Membership Portal, Donor Portal, Alumni Portal, Shareholder Portal, Project Portal, and Team Portal. All types are included on every plan.
Which tools does AppDeck integrate with?
AppDeck integrates with 24+ tools including Salesforce, QuickBooks, Stripe, HubSpot, Google Analytics, Slack, Notion, Airtable, Dropbox, DocuSign, and more. Plus API, webhooks, and Zapier for custom integrations.
How quickly can I set up a portal?
Most teams have their first portal live in under 30 minutes. Choose a portal type, connect your tools, customize your branding, and invite stakeholders.
Can I customize the portal with my branding?
Yes! Full white-label customization including your logo, brand colors, custom domain, and custom CSS. Portals look like your own platform — no AppDeck branding visible to stakeholders.
What counts as an "external user"?
External users are stakeholders who access your portals — board members, clients, vendors, investors, members, donors, or any other portal visitor. Your internal team members don't count toward this limit.
How secure is AppDeck?
AppDeck is SOC 2 Type II certified with bank-level AES-256 encryption, two-factor authentication, SSO/SAML, granular permissions, and complete audit trails. Your data is protected with enterprise-grade security.
Can stakeholders upload files and communicate through the portal?
Yes! Stakeholders can upload files, comment on documents, submit forms, and communicate through the portal. All activity is tracked with timestamps and audit trails.
Is there a free trial?
Yes! All plans include a early access with no credit card required. Test all features with full access to every portal type.
Do you offer nonprofit or education pricing?
Yes! We offer special pricing for nonprofits, educational institutions, and community organizations. Contact us for details.
Still have questions?
Our team is here to help you find the right portal solution.
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