Contact Support

We're here to help. Choose an option below or fill out the form to get in touch with our team.

Email Support

Best for non-urgent technical issues or billing questions. Response within 24-48 hours.

support@appdeck.com

Live Chat

Get immediate help from our support agents. Available during business hours.

Submit a Ticket

Track your issue with a dedicated support ticket. Ideal for detailed technical problems.

Send us a Message

Enterprise Support

Our largest customers get dedicated account managers, 24/7 emergency support, and custom SLAs. Learn more about our enterprise offerings.

Explore Enterprise Plans

Frequently Asked Questions

How do I reset my password?

You can reset your password by clicking the "Forgot Password" link on the login page. An email will be sent to you with instructions.

What are your support hours?

Our standard support hours are Monday to Friday, 9 AM to 6 PM (EST). Enterprise customers have access to 24/7 support options.

How do I upgrade or downgrade my plan?

You can change your subscription plan at any time from your account dashboard under the "Billing" section.

Do you offer a trial for paid plans?

Yes, we offer a 14-day free trial on all our paid plans. You can sign up without a credit card.

Looking for Documentation?

Many answers can be found in our comprehensive knowledge base.

Explore Knowledge Base